Job Description

Who Planet Fitness is

Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don’t cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out.

Here are some cool facts about Planet Fitness.

• Started in Dover, NH in 1992
• 2,300 + locations world-wide and growing
• Over 15 million members world-wide
• Free pizza, bagels, and tootsie rolls for members
• Awesome benefits for team members

Compensation, Benefits, And Opportunities

• $16.24 starting wage (raises annually)
• Monthly Bonus based on Class Completion Rate 1.5% = $150, 2% = $200, 2.5% = $250
• Health insurance 100% covered
• Vision & dental benefits offered
• Paid time off (15 days lump sum)
• Free Black Card Membership
• Recognition & appreciation benefits for reaching specific club goals
• Company growth to become an assistant manager or manager of a Planet Fitness location

Role Qualifications

EDUCATION | COMMITMENT TO ONGOING LEARNING | STRONG WORK-ETHIC

• EDUCATION: High School Diploma or Equivalent
• FITNESS CERTIFICATION: AFAA, ACE, ISSA, NASM, ACSM, NCSF, or Expert Rating
• OTHER CERTIFICATIONS: CPR/First Aid/AED Certified
• ONGOING LEARNING: Desire to get involved, inquisitive, actively and creatively works to better themselves and stay relevant in today’s ever changing and fast-paced world.
• WORK-ETHIC: Self-motivated, detail oriented, reliably executes on deliverables/tasks.

Essential Role Functions

COMMUNICATION SKILLS | PASSION FOR FITNESS | EMPATHY & COMPASSION

• CUSTOMER RELATIONS: Welcome and greet members, assist with check-in, and informational/account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ). 
• CUSTOMER ONBOARDING: Helps new members learn the facility and equipment/amenities.
• DESIGN PERSONALIZED EXERSIZE PROGRAMS: Create & design exercise programs that are safe, effective, and appropriate for members of varying fitness levels or have medical clearance to exercise.  Recognize what is within the scope of practice and refer members to other healthcare professionals when appropriate.
• LEAD GROUP TRAINING: Schedule and physically, facilitate small group (1-5 members) workout sessions with members. Teach correct exercise methods, provide explanation through demonstration, and employ proper cueing and spotting techniques.
• TECHNOLOGICAL APTITUDE: Operate IPAD/Tablet, Microsoft Office, point of sale system, and the member management system.  Understand and demonstrate proficiency with company app.
• CLEANLINESS: Look over club appearance, maintain club hygiene and equipment cleanliness standards, participate in inventory initiatives, and restocking of products or retail offerings.
• TOURING: Escort potential members through our facility and while proficiently sharing information about our culture, mission, fitness training offerings, equipment, and amenities offerings.

Company Mission, Vision, & Values

• Mission : Provide a workout experience that is Judgment Free, deliver “raving fans service”, ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.
• Vision : Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.
• Values : Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.

Compensation: $16.24 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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