Client Service Representative - Entry Level Job at New Catalyst Incorporated, Jeffersontown, KY

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  • New Catalyst Incorporated
  • Jeffersontown, KY

Job Description

We are hiring Entry-Level Client Service Representatives to support our event-based fundraising and community outreach programs . This is a hands-on, professional opportunity ideal for recent graduates, career changers, or individuals seeking meaningful work .

No prior experience is required. We provide fully paid training, mentorship, and a competitive benefits package to help you succeed and grow.

Key Responsibilities

  • Serve as the primary point of contact for donors, sponsors, and event clients

  • Promote fundraising campaigns and engage attendees at live events

  • Educate the public about charitable programs, missions, and upcoming initiatives

  • Assist with event setup, logistics, and on-site coordination

  • Track donor interactions, collect feedback, and report insights to management

  • Collaborate with team members to meet daily, weekly, and campaign performance goals

  • Maintain a professional, positive, and approachable presence at all events

What You’ll Learn (Paid Training Provided)

  • Fundamentals of event fundraising, coordination, and nonprofit outreach

  • Best practices in customer service and professional communication

  • Donor engagement and relationship-building strategies

  • Marketing and promotional techniques for live fundraising campaigns

  • Team collaboration, goal setting, and performance tracking

  • Problem-solving and conflict resolution in client-facing environments

Qualifications

  • 18 years of age or older

  • High school diploma or equivalent required

  • Reliable transportation

  • Outgoing, positive, and coachable attitude

  • Strong communication and interpersonal skills

  • Self-motivated, goal-oriented, and eager to grow

  • Ability to work independently and as part of a team

Why Join Our Team

  • Fully paid training program focused on long-term career development

  • Comprehensive benefits package , including health, dental, and vision coverage

  • Clear advancement paths with internal promotion opportunities

  • A supportive, team-focused work environment

  • Hands-on experience in event fundraising, client relations, marketing, and community outreach

  • Performance-based incentives, bonuses, and recognition programs

  • The opportunity to make a real impact by supporting meaningful charitable causes

Apply Today

Start your career in event fundraising and client services with a team that values growth, collaboration, and purpose. Gain real-world experience, develop professional skills, and make a difference every day.

Job Tags

Full time,

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